Privacy Policy

Last updated: May 2025

CGoal Educational Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and WhatsApp number.
• Educational Details: Current qualification, target exam, preferred destination country, and course of interest.
• Usage Data: IP address, browser type, pages visited, time spent, and referring URLs collected automatically via cookies and analytics tools.
• Communication Data: Messages, queries, and feedback you send us via forms, email, or WhatsApp.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide counselling services.
• Send course information, updates, and promotional offers (you may opt out at any time).
• Improve our website, services, and user experience.
• Process enrolments and manage student accounts.
• Comply with legal obligations.
• Run targeted advertising campaigns (Google Ads, Meta Ads) to reach relevant audiences.

3. WhatsApp Communication

By submitting your phone number on our website, you consent to receive WhatsApp messages from CGoal Educational Services. These messages may include counselling follow-ups, course information, class schedules, and promotional offers. You may opt out by sending "STOP" to our WhatsApp number.

4. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors (e.g., hosting providers, email services, analytics tools) who assist in operating our website and services.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser. Note that disabling cookies may affect certain features of our website.

We use Google Analytics and Google Ads tracking to measure campaign performance. These tools may collect data in accordance with Google's Privacy Policy.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time by contacting us.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Lodge a complaint with a relevant data protection authority.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@cgoal.in
• WhatsApp: +91 98765 43210
• Website: cgoal.in